Shipping policy
Shipping
For all orders within India shipping is free, except for Jewellery* (see note below)
For all international orders Rs.1500/- per product will be charged towards shipping - note we do not ship jewellery items outside India.
We use only reputed and reliable carriers such as FedEx, DHL, Blue dart etc.
If you are based out of a remote location or a courier non-serviceable area, please write to us with your complete mailing address and order details to info@iraivi.comand we will arrange for a suitable service to deliver the product. Please note that some carriers may charge an additional sum or surcharge to deliver at remote locations, in such cases we will intimate you the additional charge prior to the delivery of the same.
For domestic shipments any additional tax as applicable should be borne by the customer
For international shipments based on the country of import, our carrier may need to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties, customs charges levied by the country of import will be chargeable to the customer.
The products will be shipped within 10 working days from the date of the order confirmation. International delivery schedules are subject to any delays at transit, entry, customs and location accessibility points.The above timelines doesn’t apply for ' made to order/bespoke ' items. The timelines for such orders is determined by the effort involved in making the product & will be conveyed to you at the time of the payment.
The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.
All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.
All products are insured by Iraivi against loss or theft while in transit at no additional cost to the customer.
*Jewellery : please note that the shipping charges for jewellery may vary depending on the value & the materials used in making the jewellery.Please cart your selection to view shipping rate at checkout. Jewellery will only be shipped within India. Some remote domestic locations may not be serviceable for jewellery orders. If in doubt, please contact our customer assistance team on +91 98842 77677, email us at info@iraivi.com
For all orders within India shipping is free, except for Jewellery* (see note below)
For all international orders Rs.1500/- per product will be charged towards shipping - note we do not ship jewellery items outside India.
We use only reputed and reliable carriers such as FedEx, DHL, Blue dart etc.
If you are based out of a remote location or a courier non-serviceable area, please write to us with your complete mailing address and order details to info@iraivi.comand we will arrange for a suitable service to deliver the product. Please note that some carriers may charge an additional sum or surcharge to deliver at remote locations, in such cases we will intimate you the additional charge prior to the delivery of the same.
For domestic shipments any additional tax as applicable should be borne by the customer
For international shipments based on the country of import, our carrier may need to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties, customs charges levied by the country of import will be chargeable to the customer.
The products will be shipped within 10 working days from the date of the order confirmation. International delivery schedules are subject to any delays at transit, entry, customs and location accessibility points.The above timelines doesn’t apply for ' made to order/bespoke ' items. The timelines for such orders is determined by the effort involved in making the product & will be conveyed to you at the time of the payment.
The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.
All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.
All products are insured by Iraivi against loss or theft while in transit at no additional cost to the customer.
*Jewellery : please note that the shipping charges for jewellery may vary depending on the value & the materials used in making the jewellery.Please cart your selection to view shipping rate at checkout. Jewellery will only be shipped within India. Some remote domestic locations may not be serviceable for jewellery orders. If in doubt, please contact our customer assistance team on +91 98842 77677, email us at info@iraivi.com
